Service & repairs
Authorised repairs
Cracked screen, tired battery, something spilled — bring it in. Free diagnostics while you wait, genuine Apple parts, and a technician who will tell you honestly whether it is worth fixing.
Most repairs are done the same day, and you approve the price before any work starts. Book below, or walk into any shop — the bench is at Yaya Service Centre, third floor.
- Diagnostics
- Free, while you wait
- Same-day
- Most screen and battery faults
- Workmanship
- Warranted on every repair
How a repair works here
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Tell us what is wrong
The form below, a phone call or a message. You do not need to know what the fault is called.
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We diagnose it, free
About twenty minutes for most faults, done while you wait or within the day if we are busy.
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You approve the price
Nothing starts until you say yes. If a part has to be ordered, you get the date at the same time as the price.
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You collect it tested
We show you the repair working before you pay, and the work itself carries its own warranty.
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Genuine parts
Apple-supplied parts fitted by trained technicians, with the serial to prove it on your receipt.
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Free diagnosis
We find the fault and quote the price before anything is touched. The look costs nothing whether you go ahead or not.
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Warranty on the work
Every repair carries its own warranty, separate from the device warranty, so a fault in the work is our cost, not yours.
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In-store, same team
The people who take your booking are the people at the bench. Walk in, or send the form — it is the same queue.
Book a repair
Tell us what happened.
You will get a reference number straight away, and a person will confirm the appointment rather than a machine. Diagnostics are free and you will get a quote before any work starts.
If you would rather not send the details through the website, call or message us instead — it is the same team.
Tell us what has happened and which store suits you. You will get a reference number straight away, and a person will confirm the appointment rather than a machine.
Worth knowing
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Back up first if you can. We take a backup before any repair that touches storage, but a backup you made yourself is the one you can be sure of.
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Sign out of Find My and your Apple Account unless the repair needs the device signed in to test. It takes two minutes and it removes the one thing that delays a same-day repair.
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In-warranty faults are repaired free, and the diagnosis is free either way. Accidental and liquid damage are quoted separately.
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We use genuine parts, and we tell you when a repair is not worth doing rather than taking the job anyway.